Did you lose anything when travelling with us?
Did you lose anything in our trains?
If your train is still on the way, we recommend contacting our customer line. Our operators have the opportunity to connect directly with the train crew.
Did you remember that you had forgotten something in our trains?
Our staff carefully inspect all seats and storage at the final stations. We store and keep a record of all found forgotten items on www.eztraty.cz.
I found a forgotten thing, what should I do?
We will be very happy if you hand it over directly to our onboard staff or at our ticket office.
If you also know the seat number, we can contact the owner directly.
- E-mail: [email protected]
- Telephone: +420 220 311 700
- Business hours: 09:00 – 17:00