Smile from the beginning
Now we reward with a 2,5 % cashback after the registration. You can reach a higher loyalty category immediately after purchasing tickets, catering or recharging your leo credits. After each trip we will refund part of the ticket price in leo credits according to your current category and next time you will travel cheaper. The more you travel with us, the more rewards await you.
- leo crowns change their name to leo credits
- we no longer reward according to mileage but to real money spent
- you will be classed in the loyalty category after the ticket purchase, not after finishing the ride
- you can cancel your ticket to leo credits anytime
Pay for catering with leo credits
You can now purchase any menu item directly on board of our connections using your leo credits. Just choose what you want and memorise your four-digit PIN code. The amount you spend counts into your total spend, so you're one step closer to other benefits.
+ 25 % cashback
Children, pupils, students and seniors who are also members of the Smile Club will receive 25% cashback from the total amount of the ticket in loe crowns after each ride. This time-limited cashback does not add up with mileage cashback, but a higher cashback rate will apply.
Other benefits for members
Bottle of water gratis on selected connections
Cancel tickets to leo credits gratis
Save your details and default settings
You are the first to know about news and discounts
Program for companies and their employees
Buy tickets using the invoice and get additional discounts based on monthly turnover. Your employees are entitled to double cashback of up to 20% for their private purposes.
What is leo credit?
Leo credits are our internal currency, with which you can buy tickets and catering even faster than when paying by card or via payment gateway. One leo credit is one Czech crown. A simple rate applies: 1 leo credit is 1 CZK, 1 € = 24 leo credits and 1 zl = 5.8 leo credits.
We also pay cashback for traveled tickets or compensation for delays in leo credits.
What is cashback?
Cashback is the part of the ticket price that we will return to your Smile Club account in the form of leo credits after the ride. The condition is prior registration in the Smile Club loyalty program and finishing at least one ride.
Do I get any registration bonus?
Now you fall into the Orange level with a cashback of 2.5% right after registration. According to the money you spend, your customer discount (amount of reward) increases. In administration you can manage tickets and moreover, you will get free water during every ride.
How do I pay for catering with leo credit on train?
Payment with the leo credit for refreshments must be announced in advance to the board staff. You will be prompted to confirm your leo credit payment by entering your PIN into the steward's phone. The amount will then be deducted from your Smile Club account.
How did you change the rewarding?
Now you will not collect mileage, but the level of loyalty category is calculated according to real money spent on tickets, catering and recharging leo credit. The rewards are divided into 4 levels - Orange, Bronze, Silver and Gold. Immediately after registration you will be classified in the first level with a reward of 2.5%. Each additional level increases your reward by 2.5% to the final 10% in the level Gold.