Dear passengers,

the cancellation of tickets for non-registered users has been modified for tickets purchased from January 1 2023. Now, such tickets can be cancelled no later than 15 minutes before the scheduled departure of the connection.

For registered members of the Smile Club loyalty programme, there is no change. Tickets can be cancelled into leo credits until the scheduled departure time of the connection.

Dear passengers,

The group discounts and return ticket discount applicable to tickets purchased from January 1 2023 are being adjusted.

🎟️ GROUP DISCOUNT

• the discount will now be available for groups of over 40 people – please contact us at [email protected] to receive the discount
• we are preparing a form for easier enquiry and faster processing of the request
• to get better prices for smaller groups of passengers, use the Smile Club loyalty programme, where you can get up to 10% off the ticket price after the ride
• if you have already purchased tickets for departure on or after January 1 2023, nothing changes, the tickets remain valid

🎟️ DISCOUNT ON RETURN TICKET

• the discount will no longer be available
• to get better prices, use the Smile Club loyalty programme, where you can get up to 10% off the ticket price after the journey
• we are planning long-term travel offers 1 + 50% discount on the second ticket

The transfer between train and bus connections is not guaranteed because the route crosses the border with Ukraine, which is not part of the EU. In addition, the connections are operated by two different carriers.