Traffic information
Customers with purchased tickets are informed about operational changes via SMS and e-mail if this information was provided to us when buying a ticket. Delay times are only approximate, in case of delay of less than 20 minutes, please stay near the platform.
Dear passengers, our trains leave the station at "second zero", i.e. at the exact minute when the departure is scheduled. Please arrive at the platform in plenty of time to board comfortably and without rushing.
Traffic closures and restrictions
Change of carriage designation
updated: 29. 09. 2025
Dear customers,
we would like to inform you that the current letter-based designations of our long-distance train carriages (B, C, E, D, A) will change to a numerical system (1, 2, 3, 4, 5) starting with the new timetable on 14 December 2025.
The seat numbers will remain unchanged. For services running up to 13 December 2025, the existing letter designations will still apply.
For tickets already purchased for connections from 14 December 2025, the change will be applied automatically to your ticket in your Smile Club account. Customers who have already purchased tickets and provided their email address will be notified about this change.
Thank you for your understanding.
Cancellation of train connections
updated: 30. 09. 2025
Dear passengers,
due to operational reasons, the following services are cancelled:
11.10.2025
LE1252 – cancelled
LE1257 – cancelled
LE1262 – cancelled in section Bohumín – Přerov
25.10.2025
LE1252 – cancelled
LE1257 – cancelled
LE1262 – cancelled in section Bohumín – Přerov
We apologise for any complications and thank you for your understanding.
Leo Express
End of bottled water distribution for Smile Club members
updated: 09. 09. 2025
As of September 10, we have decided to stop giving out bottled water, which members of the Smile Club loyalty program have been receiving for free. Thanks to this, together we will save hundreds of thousands of plastic bottles a year. 💧♻️
In addition to supporting environmentally sustainable transport, this decision also allows us to optimize processes and the services provided across our various operations. The savings generated by this step can be reinvested in implementing new solutions or in offering lower ticket prices.🧡
At the same time, we are analysing new solutions to enable passengers to easily refill their water on board the train. In the coming weeks, we will present our plans to make travelling with us comfortable, practical and even greener.
Don't forget that Smile Club members get up to 10% cashback not only on ticket purchases but also on refreshments on board. You can use your Leo credits to buy exactly what you fancy during your journey and pay for it quickly and easily.
Temporary relocation and new opening hours of the ticket office Ostrava-Svinov
updated: 30. 09. 2025
Dear passengers,
due to the reconstruction of the station building, our ticket office at Ostrava-Svinov station has been temporarily moved in front of the station building and at the same time, the opening hours have changed. More information can be found here.
Thank you for your understanding.
Transfer for connections going to/from Ukraine is not guaranteed
updated: 08. 08. 2022
The transfer between train and bus connections is not guaranteed because the route crosses the border with Ukraine, which is not part of the EU. In addition, the connections are operated by two different carriers.
Exclusion in the section Zebrzydowice - Czechowice
updated: 12. 02. 2025
Dear passengers,
Due to a closure in the Zebrzydowice - Czechowice section, train Ex 411 will be diverted from 01.04. to 13.12.2025 via Chalupki station to Kraków Główny station. The train will run outside Oswietim station.
Trains Ex 410, Ex 412 and Ex 413 of the carrier Leo Express are running in Poland according to the regular timetable.
We apologise for the complications.
Leo Express
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