Guaranteed Air Conditioning
Comfortable Temperature Or It’s on Us
Our Air Conditioning Works
An air-conditioned train in summer is like an oasis in the desert. That’s why we guarantee fully functioning air conditioning on all our trains until the end of August. If not, you’ll get 100% of your ticket price back in leo credits.
Summer travel? No worries, stay cool with us.
Air Conditioning For All
We automatically adjust the air conditioning intensity to match the outside temperature, so you won’t experience any sudden temperature shocks. Say goodbye to sweaty T-shirts.
100% Ticket Price Refund
Smile Club loyalty program members are entitled to a full refund of their ticket price in leo credits if the air conditioning isn’t working.
Refreshing Menu
Looking for another way to cool off during your ride? Try our new summer menu featuring popular chilled cocktails, delicious ice creams, and refreshing iced coffee.
Safety First
Safety, the use of modern technology, and quality customer service are our core values and will always be our top priorities when transporting passengers.
✅ regular air conditioning checks
✅ disinfection of train interiors using ozone and thorough cleaning
✅ regular and comprehensive training for train drivers
Users who are members of our Smile Club loyalty program will receive 100% of the ticket price in leo credits if the air conditioning does not work. If you would like to take advantage of this offer and are not a Smile Club member, you can create an account for free. A ticket with the Guaranteed Air Conditioning and the associated Guaranteed Air Conditioning Bonus must be purchased by a registered user, otherwise the extra credit will not be granted.
Log into the loyalty program Smile Club
Don't have an account yet?
By logging in I agree with conditions of the loyalty program, processing of personal data and declare that I have reached the age of 16. Cancellation of tickets is only possible to leo credits.