Kids' Zone

Loyalty Program for the Youngest Travellers

Playful Journey

Introducing the new kids' zone on our trains! For our little travelers, we’ve prepared a special children's loyalty program, a dedicated childrens' menu, free crayons and coloring books, and fun travel activities. Our friendly cat guide, Lexi, is already looking forward to accompanying children on their journeys.

Traveling with kids >

How does the children's
loyalty program work?

I am a member of the Smile Club loyalty program
I buy a ticket in the Child or Junior fare
I receive a loyalty card at the ticket office or on the train
I collect stamps for each ride
I receive a reward after 5, 10, or 20 rides

What can you win?

Collect stamps from April to the end of August 2025 🧡

Lanyard

This stylish lanyard featuring the mascot of the kids' zone is not only a beautiful accessory but also a practical souvenir. It will also serve as a reminder of the wonderful travel experiences for young adventurers.

REWARD FOR 5 RIDES

Interactive Toy Train

The grand prize that every little (and big) child dreams of. A perfect toy with sound effects for young railway enthusiasts who want to experience adventures even off the tracks.

REWARD FOR 20 RIDES

Drawstring Bag

Drawstring Bag with a Train Design will be a faithful companion for trips, school, or extracurricular activities. Lightweight, practical, and spacious enough for all the treasures you want to take with you.

REWARD FOR 10 RIDES

Competition for Little Train Drivers

Every 4 months, we will randomly draw a winner from all completed cards for a special prize! The winner will have the opportunity to visit the train driver's cabin in Prague or Bohumín, and will also receive 5000 leo credits for travel with us.

Book a ticket

Why and how?

How to Collect Points for the Loyalty Program?

Children and Juniors can earn points for every trip on our trains on the Prague – Bohumín/Košice/Krakow route and back.
Points must be stamped on the game card by the onboard staff directly on the train. Points cannot be collected retroactively, so don't forget to ask for the stamp.
Participation in the Kids' Loyalty Program requires registration in the Smile Club loyalty program.
Prizes and points are updated after each period.
Points cannot be collected on regional routes or on bus and partner connections.

What are the periods for collecting stamps in the loyalty program?

Prizes and points are updated at the end of each period. This means that the game card is only valid for the period indicated on the card. Therefore, you cannot collect stamps in December for a game card valid for the January – April period.

PERIODS
April – August 2025
September – December 2025
January – April 2026
May – August 2026
September – December 2026

You can get your game card when purchasing a ticket in the Child or Junior fare at our ticket offices in Prague, Olomouc, and Ostrava or directly on board our train.

Do I have to sit in the seats reserved for the kids' zone to collect points?

No, you can choose your preferred seat in any travel class. We recommend the kids' zone primarily for parents with small children or strollers.

What is the e-mail field on the back of the card for?

The e-mail address is used to verify membership in the Smile Club loyalty program. It will also be used to contact the winner of the special prize draw.

The game card must be filled out by a legal guardian or another family member over the age of 16 who is registered in the Smile Club loyalty program. The e-mail address provided must be that of the person who filled out the game card.

How to collect your prize?

You can collect your prize at our ticket offices in Prague, Olomouc, and Ostrava after collecting 5, 10, or 20 points on your game card. To claim your prize, you need to submit the completed card with your e-mail address and the corresponding number of points. Each card is valid for one prize only – to claim another prize, you must collect more points and fill out a new card.

The number of prizes available in each competition period is limited, and once they are all claimed, it will no longer be possible to collect a prize.

How can I participate in the competition to visit the train driver's cabin and win 5000 leo credits?

Every passenger who collects their prize within 14 days after the end of the game period and submits the game card at one of our ticket offices will automatically be entered into the competition. Don't forget to fill in your e-mail address on the game card so we can contact you in case you win. A winner will be drawn every four months.

GAME PERIODS
April – August 2025
September – December 2025
January – April 2026
May – August 2026
September – December 2026

🐾 Terms And Conditions of the Children's Loyalty Program

The terms of the children's loyalty program can be found in Section 6 of the Smile Club loyalty program terms and conditions.

Log into the loyalty program Smile Club

Don't have an account yet?

By logging in I agree with conditions of the loyalty program, processing of personal data and declare that I have reached the age of 16. Cancellation of tickets is only possible to leo credits.