You can be transported by our trains in a wheelchair with no problem.
Wheelchair transportation is available on our train connections. Unfortunately, it is not possible on buses.
If you need to use a wheelchair, please do not forget to confirm this by email at [email protected], or by phone on 220 311 700, no later than 24 hours before departure. Simply let us know the ticket number and time and place of departure. We will prepare everything for trouble-free transportation.
There is special room reserved for wheelchair users close to the door in carriage C. You can also use barrier-free toilets during your journey. As a matter of course, the assistance of stewards when getting on and off the train is provided.
If you travel within the area of Prague and Prague-East, you can use the Helpdriver transport.
Naturally, wheelchair users travel cheaper with us and their guides travel for free. Just show us your Czech ZTP (severe health disability) card - 75% discount and 25% cashback into Leo crowns or Slovak ŤZP (card of person with disabilities) card - 25% cashback into Leo crowns.
Where can you get on and off the train with a wheelchair?
Train stations in the Czech Republic
- Praha, hl. n.
- Praha - Libeň
- Zábřeh na Moravě
- Ostrava hl.n.
- Český Těšín
Train stations in Slovakia
- Poprad – the Tatras
Train stations in Poland
Don’t worry about the room
Our system verifies the availability according to the current status.